Showing posts with label PURL. Show all posts
Showing posts with label PURL. Show all posts

Wednesday, March 6, 2013

Put Your Name on It!

I have to admit, when I get a piece of mail that has my name on it (besides in the address block), I get a little giddy. I love to see that marketers are using variable data to communicate with me 1:1. Now more than ever, it is imperative for companies to target their customers and prospects with a relevant message. What's more relevant than calling me by name and having a message that's tailored just for me?

Here are a few ways BPI Media Group can help you embrace 1:1 communications in your marketing plan:

  • Variable Data on Direct Mail Using Digital Printing
  • 1:1 Conversations via Personalized Landing Pages (aka pURLS)
  • Data Segmentation to Create Relevant Messaging
  • Versioning Collateral to Reach Different Groups of Customers and Prospects
  • Cross Media Integration (such as QR Codes, eMail Marketing, Special Offers/Coupons)
  • Personalized Give-Aways or Promo Items(think a personalized iPhone cover with your top prospects/customers' names to show you value their business)

Here are a few more examples of how you can create customized messaging to reach your customers and prospects with the most direct and relevant messaging.

Until next time...Elizabeth

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Wednesday, February 13, 2013

Are You Ready?

As I got ready for a run this morning, I was reminded how prepared you have to be each time you head out the door. Since I was getting up early, I even laid out my running gear last night, so I could quickly get ready and be on my way without delay. Shoes: check. Running attire: check. Hat: check. Windbreaker: check. iPhone case for arm: check. Water: check. Running buddy: check. Even though I use the same type of gear every time I run, there have been improvements in gear, shoes, and even technology with all the super-cool running apps out there to track your run with maps, time, calories, etc.

As a marketer, are you ready to help your company grow its sales? BPI Media Group has the "gear" to help you get out the door and capture those sales. If you need the help of a "buddy," BPI would gladly help. We can help you choose the gear that you need whether it's deciding if print on demand with digital printing could help you save cost and provide an efficient solution for your distribution channels or aid in creating design or even just templates for personalized options. Our technology with Kodak Insite proofing system can help you shave time off your production schedule, and our cross media campaigns (including purls, sms text, email, direct mail and QR codes) can help you track the results of your campaign in real time.

So as you plan your next marketing campaign, let us help you with get prepared. Working together, we can help you have a better campaign or project to execute and assist your company in boosting sales.

Until next time...Elizabeth

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Wednesday, December 12, 2012

Pick up the Phone!

Have you found it EXTREMELY difficult to get customers and prospects on the phone recently? If you're like me, dialing and leaving voice mails is part of my daily routine, so if you actually get a live person on the phone, it catches you off guard.

We at BPI Media Group have found that having a reason to call is helpful to get a response or a live person on the other end of the line. Try sending out a postcard or lumpy mailer then follow up in a few days by phone. Even if you have to leave a voice mail, your prospect will more than likely correlate the mailer with your phone call and maybe even pick up the phone next time. You can also try email marketing as part of your communications mix. Nothing new, but I know many prospects of mine reply much more promptly to an email than to a voice mail. You could even mix all three channels together and use mail, phone and email. For the "cream of the crop" prospects, you may even consider an integrated campaign using Purls (personalized urls or landing pages) to engage them in the conversation.

Whatever your marketing mix, I know I sound like my boss here, but don't stop picking up the phone. I was reminded of this twice recently when a customer's momentary anxiety was put to rest by a simple phone call to assure them their project was in good hands and would be completed on time. The other instance was when they had a project and had been "meaning to call me" but had not had the time to do so yet. Sometimes, clients and prospects actually want to hear from you and hear your voice. So, keep your messaging brief, relevant and most importantly friendly!

Until next time...Elizabeth

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Wednesday, June 13, 2012

Loud & Clear Call to Action

Wondering why you may not be getting the ROI you anticipated from your latest campaign? As you can imagine, we at BPI Media Group see a wide variety of campaigns and direct mailers. While many of these pieces are aesthetically phenomenal, many are missing a key component: a clear call to action.

A lack luster call to action can leave your ROI falling flat, so avoid this common mistake by giving your customers and prospects more than one way to respond. Don't bury your phone number or website in tiny print at the bottom, instead make it very clear how one can get in touch with you or find you online (website and social media outlets). The best way to make your call to action clear, is for all of your communications pieces to be engaging. Another suggestion is to use multiple channels to reach your customers, each with multiple ways to respond. Sometimes, we all get so set in our ways that we forget to break out of the rut and do something different! Don't be afraid to try something different--especially if what you've been doing isn't yielding the results you want and need.

Here are a few reminders of ways to enhance your call to action:/

  • Pair direct mail with email marketing campaigns.
  • Include personalization with variable data (a simple way to lift response rates).
  • Offer an incentive such as a coupon or reward in exchange for their inquiry or purchase.
  • Make the offer relevant.
  • Allow customers and prospects to respond online (it's so much easier!).
  • Try using a sms text message campaign.
  • Drive responders to a PURL (aka, personalized landing page) where you can gather useful information and follow up.
  • Provide a QR code for those tech-savvy responders and when it's appropriate for the audience.

While there's no sure-fire way to guarantee a 100% response rate, mixing up your communications with integrated campaigns, 1:1 marketing messages and a variety of channels and ways to respond will offer you more opportunities for your target audience to answer the call to action. Just make sure that CTA (call to action) is loud and clear.

If you'd like to learn more about ways to improve your call to action, these are some great reads:

Until next time...Elizabeth

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Wednesday, March 14, 2012

Spring into Action!

While we may have lost an hour of sleep when we moved the clocks forward an hour this past weekend, we have gained an extra hour of daylight in the evenings. For me, that makes for more productive days and getting things checked off my "to do" list such as planting flower beds and longer walks with the dogs. The springtime weather and extra daylight are really great motivators for me, and it seems to be the busiest time of year for many of BPI Media Group's customers.

What does spring hold for your company? A lot of busy bees! Trade shows, conferences, or annual fund-raiser events? All of these are busy times for both sales and marketing, so I hope you'll find this short list of time-saving tips helpful, so you can spend more time enjoying the warmer weather and get more things marked off your to-do list.

  • Utilize print on demand for short runs of your collateral.
  • Promote your brand through specialty items and give-aways at your booth or event. http://bpimediagroup.logomall.com/ to shop promo items.
  • Push traffic to your booth via a cross-media campaign using a purl to track the ROI on your campaign dashboard.
  • Remind customers and prospects of your spring event(s) through email marketing.
  • Send follow up materials after your event via direct mail.

This last item on my list will hopefully be the first on yours:

  • Get outside and enjoy Spring!

Until next time...Elizabeth

I'm new to twitter, so please check it out & follow along if you'd like. BPI Media Group on Facebook

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Tuesday, December 20, 2011

Accessorize Your Print!

As we're all busy decorating our homes and adorning our trees for the holidays, it occurred to me that accessorizing is the underrated.

We accessorize with jewelry, handbags and don't forget the SHOES! The accessories are what tie a package together, literally. When you receive a gift, it is carefully wrapped in festive paper and tied neatly with a nice bow. It's all in the presentation (not just the present). The same thought process can and should be applied to your marketing messages. If you're scratching your head wondering what in the world I'm talking about, I'll elaborate and hope you'll turn to BPI Media Group for all your marketing accessories.

Doing a direct mail piece is a perfect example of ways to "dress up" a printed piece. You start off with your typical direct mailer or postcard. Sure, you've got a nice color image on the front, but do you have a call to action? That should be the #1 accessory to your direct mailer. Get the customer or prospect involved. How?

Accessorize with Call to Action (Get them to DO something!)

  • A great way to get interaction, feedback, information from your recipient is to include a landing page on your direct mailer. This could be a CURL (campaign url, which is the same landing page for everyone) or a PURL (personalized url). Either way, you're sending the respondent to a microsite where you have the opportunity to ask them a few, short questions and gather their information. By asking relevant questions, you'll be able to market more specifically to each prospect which will result in a higher ROI.
  • Another great way to engage the recipient is to add a QR code to the direct mailer. This allows the respondent to scan the code using their smartphone and learn more information, take a survey, receive a coupon, link to a video, etc. (whatever you decide for your direct mail campaign).
  • One more way you can enhance your direct mailer is to drive the traffic to your company's social media pages on facebook, twitter, LinkedIn, etc. This is a great way to get feedback and interaction from your customer or prospect. Social media is a great outlet for surveys and contests, so use them!

One key thing to remember when using a call to action is to make sure to make the message relevant and offer some type of incentive. Otherwise, why would the recipient take time to do the survey or scan the QR code? Just make it worth their while.

Accessorize with Variable Data

You've already got a mailing database, so why not use it for more than just addressing? You can add personal messaging to your direct mail piece using BPI's digital press technology. Create 1:1 messaging using variable data and you'll find that this "smart marketing" really pays off with higher ROI. (See the postcard banking example above.)To learn more about variable printing, read more about Which Digital Printing Level is Right for You?

Accessorize with Dimensional Coating

If you're looking to add a unique look and feel to your next direct mailer, consider dimensional coating. I encourage you to try it when you have an amazing image that could use a little extra pop. Add Some Depth to Your Print! You'll see how this small accessory can really take the direct mailer up a notch.

Of course BPI can also do several other coating techniques for a variety of finishes including: varnish, aqueous, uv and laminate.

Accessorize with Design

If you don't have a full-time designer on staff or need a fresh design, BPI's creative team would be happy to assist you with layout and design of your next print project. Our designers know how to design for print and have the tools and experience to create some really fantastic designs. Check out BPI by Design. Of course, if you're needing web design also, BPI's team can handle that too.

No matter how you choose to accessorize your print, give me a call to set up a time to talk more about which of these accessories would work best with your message and for your company and target audience. Too many accessories piled on together are typically overkill, so we can pick and choose the right accessorize to help create the perfect look for your printed materials. My boss, Alan Davis, said his accessories are flies used for fishing, and to me, it's shoes and jewelry. It's all about finding what works best for you and suites your needs best. Either way, BPI would be happy to help.

Merry Christmas and until next time...Elizabeth

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Tuesday, December 13, 2011

QR Codes: Who Reads Them Anyway?

Debating on whether or not to use QR codes in your marketing mix for 2012? This week, I'll share some info on the most "reachable" target audience is and why they like newer technologies in their marketing messages. To kick things off, check out BPI Media Group's Christmas card that will be hitting your mailbox soon:

Snap the QR code with your smartphone's reader app and enjoy! (PS-You may have to zoom in to enlarge on your screen before scanning.)

So, besides being cool and looking like a "techie" on your smartphone when you scan one, why should you use them in your marketing mix? In a report published by Direct Marketing IQ, offers and calls to action are the #1 reason prospects will scan QR codes. Click here to read more about engaging prospects using QR Codes.

One of the best arguments I've read for why and when to use QR codes comes from an article the the December 2011 issue of Deliver Magazine in an article titled "Making Sense of the Millennials." This article, found on pg 24, highlights the consumers and prospects who are most likely to scan and use a QR code. Who are they? It's those born between 1985 and 2004 (aka, Gen Y, Echo Boomers, Net Generation, Millennials). Check out these stats and details about the oh-so-desirable Millennials and some surprising info about why we need to send them mail (yes, I said mail!):

  • 80% sleep with their cell phone (or at least on their night stand.
  • 75% of the mail they receive is deemed valuable (why? because they don't receive as much mail as older generations.
  • 73% of them have used coupons received via direct mail.
  • Email marketing is considering spam among many in this age group.
  • Social media is the preferred method of reaching them (and how they share the message with others thus broadening your brand and your message!).
  • They expect to be marketed to via social media, QR codes and integrated campaigns (i.e., PURL's).
  • They believe direct mail adds credibility to other channels of marketing messages they may have also received (an email, text message or PURL).
  • They're not as reluctant to refer others or provide a wealth of information.
  • They are open to trying these new methods in hopes of a better user experience or reward.

One very important factor to remember in all of this is to keep your message relevant.Relevancy and personalization are key--how does your message/service/offer directly apply to this prospect?

If you're still on the fence about QR codes, here's some additional reading for your research:

QR Mania: Mobile Codes In Magazines Rise 228%

The 7 BIG Direct Mail Trends in 2011

QR Codes & Mobile Marketing

Use QR Codes so You Don't Get Thrown Away After Tradeshows

2011 Direct mail trends: formats, QR codes, personalization, more...

3 Great B2B Uses of QR Codes

Don't just take my word for it, let's plan to discuss further and BPI can help you with a plan where you can track the results of your QR code use. Oh, and if you want to make the QR codes unique to each recipient--piece of cake using our Nexpress digital press! With our Christmas card (example above), we'll be able to tell:

  • views (%) from mobile vs desktop
  • views (%) by country, city, state (depending on IP, which isn't ultra reliable on mobile devices)
  • views (%) by mobile operating system (iOS vs Android)
  • views (%) by date

Link the QR code to a landing page, and you can gather even more data, do a survey, offer a coupon, etc. I look forward to talking about how to help your marketing message reach not only the Millennial generation but all prospects and customers! Until next time...Elizabeth

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Tuesday, November 22, 2011

While travelling home for Thanksgiving to visit family, it is so easy to get caught up in the holiday hustle. Instead, I am trying to reflect on this past year and ways to improve both personally and professionally. I am a firm believer that if you grow in one area, you will prosper in both. Key point: prosperity doesn't just happen; it takes planning and hard work.

So, this week, I am going to share some tips I have found that help me in sales and in life in general. While this blog is typically speaking to the marketer, this week, we'll shift focus to our partners in crime: the sales team. If you have some tips to share, please pass them along! I am a firm believer that we should learn from one another because chances are, someone else has faced the same challenges you're facing and overcome them! Whether that challenge is a tough sales call, closing a deal, meeting deadlines or struggling to reach the top of the hill when you're 10 miles into a half marathon, the same principles apply. BPI Media Group is committed to helping you reach those goals with your company as our partner!

As a sales person who is also a runner, I tend to approach sales like training for a race. The road work training is difficult, but the more miles you log, the better prepared for the race you'll be on the big day. The more sales calls made in a day or week, the easier it is to cold call and the percentage of accounts you'll land goes up with each call made. For those of you who are fellow runners or, like my boss, Alan Davis, President of BPI Media Group, you know when training for a race that you have goals each week of how many miles you'll log. It doesn't matter if it's cold, raining or 100 degrees, you'll find a way to reach those goals each week. Why? Because NOT reaching that goal is NOT an option! We can apply the same principle to our sales for ourselves and for our companies that we each represent.

In planning for 2012, here are some things that will help me stay on track and put together an achievable goal that I can confidently work toward and be proud once the year-end goal is reached. Consider BPI as your partner for the long run because who you partner with in training makes all the difference in how you reach your goals.

Tip 1: Map My Run. Anytime I'd go out for a longer run, I would use this handy online tool to plot out a course. The key in this is that you have to identify how far you want to go & what exactly you're wanting to achieve. When planning the direction of your company or your sales tactics, consider it the same way. Map out a plan of action to help you achieve the end result. BPI's sales team along with our creative department can help you plan out a way to reach your goals in a way that both cost and time efficient. Planning out an online storefront is a great way to do this. This maps out how the sales team (and other staff members) can order collateral and s.w.a.g. to assist them in their daily tasks of boosting sales for the company. Or consider, mapping out a direct mail campaign with staggered drops of mail and email messaging--a sure way to boost ROI!

Tip 2: Persevere, Train and Regroup. When you start out on course you've mapped out, you know quickly that it takes a great deal of diligence to persevere and not give up. This is the case when you've called 5 prospects in a row and either gotten screened or sent to voice mail all 5 times. Sure, it'd be easy to turn around and give up, but perseverance and training will only make you better and stronger. With each task you mark off your list, each contact you make, the better you get and the closer you are to reaching that goal. Preparing the sales team for how to handle the leads they'll be fed to keep the sales funnel full requires a team effort. This is where sales and marketing have to team up to generate leads, nurture those leads and convert them into long-term customers. BPI's online campaign dashboard is a great way to manage a campaign--whether it's using a purl, curl (personalized or campaign url), SMS text messaging, email marketing or QR code implementation, you can see how each piece of the campaign is working. If the course isn't going well, it's time to regroup. Modify your plan of attack and map an alternate route. Our cross-media campaigns allow for on-the-fly changes. That's the beauty of digital printing too!

Tip 3: Log Efforts and Results. After any run, write down or record your time, pace, energy level, etc. Some folks keep a journal; some folks use online tools through their iPod synced a gps device. Either way, measuring your results is key to knowing if you're getting closer to your goal. Same goes for your marketing campaign. How do you know if it's working for your company and your sales team? With the help of our online campaign dashboard, you can access campaign info in real time. This allows you to see your ROI as the campaign progresses. There's even a ROI calculator to help you stay on track and document the results.

Tip 4: Reap the Rewards. When you're on the last mile, that last stretch before the finish line, the feeling of accomplishment is within reach. Then, when you take that last step across the finish line and receive your finisher's medal, there's no denying a great sense of pride. The same holds true for landing a new account. After numerous calls, possibly even mail drops of a targeted campaign and then a few meetings to hammer out the details of the deal, once that "hand shake" to seal the deal is made or the contract is signed, you can report to your boss the good news that you won!

After going through the training process a few times for a big race or for a big meeting, you learn a little each time, accumulating an arsenal of tools to get a little better each time. I'd really like to hear how you plan your campaigns, track your results and celebrate a victory. Even better, I welcome the opportunity for BPI to be a part of your team in training for the next challenge your company faces: boosting sales in 2012!

Happy running and good sales all around. Until next time...Elizabeth

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