Full Steam Ahead!

The summer holidays are over, and it is clear that everyone is back to work this week. After a S-L-O-W week last week, presses and other equipment at BPI Media Group are running non-stop. That is a great thing for us! When the plant is buzzing and everyone is busy, we are all more productive. We don't have time to stop and think, we just do.

Much like a crew on ship, our team works together to make each project run smoothly and to meet our customers' deadlines. To make sure that this happens, here's what each of us are doing to keep running full steam ahead.

• Sales Team: We keep making calls (despite the rejections and voice mails), making appointments with prospects and customers and closing the deal to make sure the busy season rolls from summer to fall to winter and on into next year. (We welcome two new sales team members, Ann & Colby, as they join us with marketing experience that will help them have an insight into what marketers look for in a print production partner. Welcome to the BPI sales team!)
• Customer Service: This fantastic team is quite possibly the busiest of all at BPI. They churn out quotes quickly while searching out the most efficient ways to produce each project, enter order details and manage each project throughout the plant until it is out the door.
• Creative Team: This department spends countless hours generating ideas for both print and web design for our customers who trust us with the "look" of their sites and projects. Attention to details is an understatement and one of the strongest assets they possess as they create ideas to make your company look great.
• Prepress: Troubleshooting files and outputting proofs are day-to-day tasks for this team, but they also work closely with customers service and sales team members to communicate ways to help customers prep files to help projects flow smoothly during the proofing process, especially utilizing our Insite proofing system.
• Pressroom: These guys are highly skilled and pay careful attention to each job as it is being printed. Set ups to ensure press sheets match proofs, color calibration and constant checks throughout the run make each project top notch as it comes off our presses (both offset and digital).
• Bindery: This crew works on a variety of equipment to fold, trim, collate, bind, drill and/or shrinkwrap each project to your specifications. While doing so, they carefully monitor for quality to make sure everything is finished properly.
• Mail & Fulfillment: This department is diligent in every aspect to make certain that not only the best postage rates are utilized, but they also prep and package each fulfillment order carefully checking off items that are picked and packed.
• Shipping/Delivery: The last but certainly not least step for projects is handled with care as packages are either shipped to customers or delivered on our trucks by drivers who are professional and courteous when they knock on your door to deliver your project.

Each of these departments work hand in hand with one another to make sure that projects flow smoothly through the plant. You can rest assured that when you hand over an order to BPI, it will be managed from start to finish by your sales and customer service reps as we check on the status in each of these departments. Or course, none of this would run as smoothly as it does if it weren't for great captains of our ship steering us all in the right direction toward success for both ourselves and for our customers. If you haven't been in a print shop, or if it's been a while and haven't seen our updated workflow and equipment, we invite you to do a plant tour any time. Visit our website for directions to Boaz, and we hope to see you soon!

Until next time...Elizabeth