Tuesday, December 27, 2011

Bring on 2012!

As the holidays are almost behind us, the focus shifts back to work and getting a jump start on sales for 2012. If you're like BPI Media Group, I'll bet your sales team is having a meeting within the next couple of weeks to map out the plan and "vamp" up for the new year. Our sales team is meeting on Thursday, so I will make my trek to Boaz, AL this morning. On the drive over, I'll be making some stops along the way to pass out some of our new calendar notepads.

I will be using my calendar for 2012 to plan more meetings, more campaigns and hopefully, more sales. I hope your marketing team will do the same, and will not only "pencil me in" for a quick meeting, but feel free to include BPI as a part of your team to help plan a long-term marketing plan for sales growth in 2012. We have the technology and equipment to leverage your concept and campaign into action:

  • data asset management (in case you need a list to market toward)
  • printing (offset or digital with variable messaging)
  • mailing and fulfillment (to get the message in front of your customers and prospects)
  • landing page and QR code integration (to help you track the response rate)

I look forward to seeing many of you in the next few weeks and share our new calendar pads with you as we start the new year off together. May the New Year bring you, your family and your company much happiness and success!

Until next time...Elizabeth

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Tuesday, December 20, 2011

Accessorize Your Print!

As we're all busy decorating our homes and adorning our trees for the holidays, it occurred to me that accessorizing is the underrated.

We accessorize with jewelry, handbags and don't forget the SHOES! The accessories are what tie a package together, literally. When you receive a gift, it is carefully wrapped in festive paper and tied neatly with a nice bow. It's all in the presentation (not just the present). The same thought process can and should be applied to your marketing messages. If you're scratching your head wondering what in the world I'm talking about, I'll elaborate and hope you'll turn to BPI Media Group for all your marketing accessories.

Doing a direct mail piece is a perfect example of ways to "dress up" a printed piece. You start off with your typical direct mailer or postcard. Sure, you've got a nice color image on the front, but do you have a call to action? That should be the #1 accessory to your direct mailer. Get the customer or prospect involved. How?

Accessorize with Call to Action (Get them to DO something!)

  • A great way to get interaction, feedback, information from your recipient is to include a landing page on your direct mailer. This could be a CURL (campaign url, which is the same landing page for everyone) or a PURL (personalized url). Either way, you're sending the respondent to a microsite where you have the opportunity to ask them a few, short questions and gather their information. By asking relevant questions, you'll be able to market more specifically to each prospect which will result in a higher ROI.
  • Another great way to engage the recipient is to add a QR code to the direct mailer. This allows the respondent to scan the code using their smartphone and learn more information, take a survey, receive a coupon, link to a video, etc. (whatever you decide for your direct mail campaign).
  • One more way you can enhance your direct mailer is to drive the traffic to your company's social media pages on facebook, twitter, LinkedIn, etc. This is a great way to get feedback and interaction from your customer or prospect. Social media is a great outlet for surveys and contests, so use them!

One key thing to remember when using a call to action is to make sure to make the message relevant and offer some type of incentive. Otherwise, why would the recipient take time to do the survey or scan the QR code? Just make it worth their while.

Accessorize with Variable Data

You've already got a mailing database, so why not use it for more than just addressing? You can add personal messaging to your direct mail piece using BPI's digital press technology. Create 1:1 messaging using variable data and you'll find that this "smart marketing" really pays off with higher ROI. (See the postcard banking example above.)To learn more about variable printing, read more about Which Digital Printing Level is Right for You?

Accessorize with Dimensional Coating

If you're looking to add a unique look and feel to your next direct mailer, consider dimensional coating. I encourage you to try it when you have an amazing image that could use a little extra pop. Add Some Depth to Your Print! You'll see how this small accessory can really take the direct mailer up a notch.

Of course BPI can also do several other coating techniques for a variety of finishes including: varnish, aqueous, uv and laminate.

Accessorize with Design

If you don't have a full-time designer on staff or need a fresh design, BPI's creative team would be happy to assist you with layout and design of your next print project. Our designers know how to design for print and have the tools and experience to create some really fantastic designs. Check out BPI by Design. Of course, if you're needing web design also, BPI's team can handle that too.

No matter how you choose to accessorize your print, give me a call to set up a time to talk more about which of these accessories would work best with your message and for your company and target audience. Too many accessories piled on together are typically overkill, so we can pick and choose the right accessorize to help create the perfect look for your printed materials. My boss, Alan Davis, said his accessories are flies used for fishing, and to me, it's shoes and jewelry. It's all about finding what works best for you and suites your needs best. Either way, BPI would be happy to help.

Merry Christmas and until next time...Elizabeth

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Tuesday, December 13, 2011

QR Codes: Who Reads Them Anyway?

Debating on whether or not to use QR codes in your marketing mix for 2012? This week, I'll share some info on the most "reachable" target audience is and why they like newer technologies in their marketing messages. To kick things off, check out BPI Media Group's Christmas card that will be hitting your mailbox soon:

Snap the QR code with your smartphone's reader app and enjoy! (PS-You may have to zoom in to enlarge on your screen before scanning.)

So, besides being cool and looking like a "techie" on your smartphone when you scan one, why should you use them in your marketing mix? In a report published by Direct Marketing IQ, offers and calls to action are the #1 reason prospects will scan QR codes. Click here to read more about engaging prospects using QR Codes.

One of the best arguments I've read for why and when to use QR codes comes from an article the the December 2011 issue of Deliver Magazine in an article titled "Making Sense of the Millennials." This article, found on pg 24, highlights the consumers and prospects who are most likely to scan and use a QR code. Who are they? It's those born between 1985 and 2004 (aka, Gen Y, Echo Boomers, Net Generation, Millennials). Check out these stats and details about the oh-so-desirable Millennials and some surprising info about why we need to send them mail (yes, I said mail!):

  • 80% sleep with their cell phone (or at least on their night stand.
  • 75% of the mail they receive is deemed valuable (why? because they don't receive as much mail as older generations.
  • 73% of them have used coupons received via direct mail.
  • Email marketing is considering spam among many in this age group.
  • Social media is the preferred method of reaching them (and how they share the message with others thus broadening your brand and your message!).
  • They expect to be marketed to via social media, QR codes and integrated campaigns (i.e., PURL's).
  • They believe direct mail adds credibility to other channels of marketing messages they may have also received (an email, text message or PURL).
  • They're not as reluctant to refer others or provide a wealth of information.
  • They are open to trying these new methods in hopes of a better user experience or reward.

One very important factor to remember in all of this is to keep your message relevant.Relevancy and personalization are key--how does your message/service/offer directly apply to this prospect?

If you're still on the fence about QR codes, here's some additional reading for your research:

QR Mania: Mobile Codes In Magazines Rise 228%

The 7 BIG Direct Mail Trends in 2011

QR Codes & Mobile Marketing

Use QR Codes so You Don't Get Thrown Away After Tradeshows

2011 Direct mail trends: formats, QR codes, personalization, more...

3 Great B2B Uses of QR Codes

Don't just take my word for it, let's plan to discuss further and BPI can help you with a plan where you can track the results of your QR code use. Oh, and if you want to make the QR codes unique to each recipient--piece of cake using our Nexpress digital press! With our Christmas card (example above), we'll be able to tell:

  • views (%) from mobile vs desktop
  • views (%) by country, city, state (depending on IP, which isn't ultra reliable on mobile devices)
  • views (%) by mobile operating system (iOS vs Android)
  • views (%) by date

Link the QR code to a landing page, and you can gather even more data, do a survey, offer a coupon, etc. I look forward to talking about how to help your marketing message reach not only the Millennial generation but all prospects and customers! Until next time...Elizabeth

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Tuesday, December 6, 2011

Mining for Golden Data

As you read last week, BPI Media Group has added several new solutions over the past few years. Data Mining is among those new solutions. In case you're not familiar with data mining, it is a data-driven process, managed by a technology that enables marketers to develop, test, implement, measure, and appropriately modify customized programs and strategies. WHAT????

In this week's blog we'll break that down for what it means to you as a marketer. Keep reading, I promise it won't be quite so technical sounding.

Another term for data mining, in regard to how to parlay that into your marketing mix is managed campaign services. As part of our partnership with Kodak, we are pleased to be able to offer you this service.

Managed Campaign Services (MCS)

MCS takes industry knowledge based on your vertical market and combines it with data analytics, marketing sciences, operations and technology to provide project management and delivery for your segmented marketing campaigns. With our alliance with Kodak, we have access to proven campaign management applications, secure hosting, multi-channel campaign execution (print, email, sms, QR codes, etc) and custom integration.

So, what's the value in a Managed Campaign Service?

Rapid Go-To-Market

With our managed campaign services, you can have immediate deployment rather than waiting 3+ years to do the research on your own time and utilizing your internal resources. This makes for a quicker path to revenue and sales growth. It is more than just technology; it is a way to explore new revenue opportunities. This allows your company to achieve stronger margins while providing a differentiated offering and a value that can't be commoditized.

Benefits to You, Our Customers

  • Increase response rates by leveraging data
  • Determine where and how to most effectively market
  • Minimize campaign time-to-market
  • Reduce costs with more effective customer targeting
  • Achieve superior return on marketing investment

One of the segmentation of the data involves Grouping Customers.

Cluster analysis helps organize customers into groups, each with unique characteristics that can be marketed to. The analysis identifies:

  • Group size and potential profitability
  • Characteristics of each segment, e.g. wealthy, educated, single, etc.
  • Differences in the average response between each segment
  • What is important to each segment to determine what to offer

Channel Management and Execution

Customers follow direct mail or click through e-mail and text messaging to visit PURLs that increase likelihood of purchase. Our customers have access to performance analysis through the campaign as well as reporting, so ROI can be tracked. Managed Campaign Services can provide real-time response data, as well as provide post-campaign performance results.

For more information on how segmented marketing can deliver value for your company, click here.

I would love to talk with you about our managed campaign solution and data mining. I hope to hear from you soon!

Until next time...Elizabeth

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